Ordering Gift Cards

Knowledge base questions for WeGift customers

Ordering Gift Cards Through The WeGift Connect Portal
There are 4 different ways of sending a Gift Card through the WeGift Connect Portal. Single Send Bulk Upload Bulk Download Select Link 1. Creating...
Thu, 31 Mar, 2022 at 9:46 AM
Ordering Gift Cards Through the API
Documentation for how to set-up/order Gift Cards through the API can be found by logging onto the Connect Portal, under "Account Settings" and &qu...
Thu, 31 Mar, 2022 at 9:45 AM
Orders Failing
Order Failures My order has failed, what should I do? Check the balance of your float for that specific currency to ensure the balance is enough to co...
Thu, 31 Mar, 2022 at 9:46 AM
Cancelling an Order
How does cancellation work? Orders can now be cancelled directly in Connect! However, this feature only works if the consumer is on unspent value, ha...
Thu, 31 Mar, 2022 at 9:46 AM
Adding an Email Template
Step 1) - From the home screen, navigate to the Order Tools section and select Email Templates Step 2) - Select new template on the right han...
Thu, 31 Mar, 2022 at 9:45 AM