About my gift card

How do I redeem my gift card?
After you have accessed your gift card, you will find instructions on how to redeem it just right below your code number, you will also be able to see Frequ...
Mon, 29 Mar, 2021 at 10:36 AM
My gift card isn't working. I need help using it.
Here are a few tips you should know before you get started: Make sure you check the instructions of the brand, this will give you an idea of how to redeem...
Mon, 29 Mar, 2021 at 10:36 AM
My Gift Card has already been redeemed, what can I do?
If you see a message that says that your card has already been redeemed, you may have already used the card and its balance. Please sign out of the website ...
Mon, 29 Mar, 2021 at 10:36 AM
Someone else has used my gift card, what can I do?
Treat your gift card like cash. If someone else has used your gift card the brand will not replace or refund it.
Mon, 29 Mar, 2021 at 10:37 AM
When am I going to receive my gift card?
All gift cards are immediately sent after purchase. Please check your spam, junk, and promotional email folders as they may end up there. If you are still u...
Mon, 29 Mar, 2021 at 10:36 AM
Why haven't I received my gift card?
If you have already purchased your gift card and you have yet to receive it within one business day, please get in touch with your employee rewards and reco...
Mon, 29 Mar, 2021 at 10:36 AM
Can I exchange my gift card for another one?
Once a gift card has been purchased, unfortunately, it can’t be exchanged for an alternative.  We might be able to issue a refund if the brand's T&...
Wed, 30 Jun, 2021 at 5:46 PM
Can I swap or exchange my digital gift card for a physical gift card?
At the moment this option isn’t possible. If we make this available in the future, we will let your employee rewards and recognition platform know.
Mon, 29 Mar, 2021 at 10:36 AM
Do I have to print my gift card?
Most of the gift cards offered via our platform can be scanned directly from your mobile device, however, we highly recommend you to check the terms and con...
Mon, 29 Mar, 2021 at 10:36 AM
When does my gift card expire?
Most of our gift cards are valid for 2 years, however, the validity period might change according to the brand or retailer. You can find your expiration da...
Mon, 29 Mar, 2021 at 10:37 AM