WeGift
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Knowledge base
WeGift Customers
Contact Details
0
Security- Two Factor Authenticator Set up
2
How do I use and set up the two-factor authentication app (2FA)?
What is a two-factor authentication app (2FA)?
Ordering Gift Cards
5
Ordering Gift Cards Through The WeGift Connect Portal
Ordering Gift Cards Through the API
Orders Failing
Cancelling an Order
Adding an Email Template
Finance FAQ
2
Managing Your WeGift Float
Stock Order Requests
Received a gift card?
About my gift card
11
How do I redeem my gift card?
My gift card isn't working. I need help using it.
My Gift Card has already been redeemed, what can I do?
Someone else has used my gift card, what can I do?
When am I going to receive my gift card?
View all 11
Refunds
3
Refund policy
How long does it take to receive my refund?
Where will my refund go?
Payments
1
Do I get a receipt for my gift card purchase?
Brand cases
8
Just Eat gift card: How to redeem
Adidas : How to redeem my gift card
Uber Eats : How to redeem my gift card
Deliveroo: Gift card not working
ASOS gift card: Doesn't have a PIN code
View all 8
My employee benefit platform
2
I received my gift card from Sodexo
The platform I come from, I can change my points for gift cards
Other
4
Response time to hear back from WeGift support team
WeGift's customer support team opening hours
Can you please delete my personal data?
Something else? Contact us.
Have a free WeGift account?
Account
4
How can I be added to my company's account?
Can I invite my colleagues to my company's account?
Where and how do I sign in?
Can I delete my account?
Redemption
2
Do reward links expire?
What does my recipient see?
Fees & Payments
2
What payment methods do you accept?
What fees are involved?
Orders
6
How do I send reward links to my recipients?
When will I receive my reward links?
What are the caps/limits for a customer?
What brands do customers have access to?
Can I cancel an order?
View all 6
Regions
1
Which regions do you operate in?
Getting started with us
Your account
0
Your documents
0